Setting up ActiveSync for your Esadax Private Email account allows you to sync your emails, contacts, and calendar across multiple devices, including smartphones and tablets.

Supported Devices

• Smartphones

  • Android
  • iOS

• Tablets

  • Android
  • iOS

• Desktop Computers

  • Windows
  • macOS

• Web Access

  • Any web browser

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How to Set Up ActiveSync

1. Enable ActiveSync on Your Device

• For Android Devices:

  1. Go to Settings > Accounts & Sync > Select your Private Email account.
  2. Toggle on the switch for Auto-sync or Sync now.

• For iOS Devices:

  1. Go to Settings > Passwords & Accounts > Select your Private Email account.
  2. Toggle on Calendars and Contacts.

2. Configure Sync Settings

• Email Address: Ensure your email address is fully configured with the correct username and password.

• Server Settings:

  • Server: mex.esadax.com
  • Port: 993 (SSL) or 443 (IMAP)

3. Enable Sync for Specific Apps

• Calendar: Ensure your calendar app is synced with your Private Email account.
• Contacts: Verify that your contacts are synced and accessible across devices.

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Additional Resources

• Esadax Knowledgebase
• Troubleshooting Guide

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If you need further assistance, please contact our support team via Live Chat or Submit Ticket.