This section explains different transfer cancellation reasons and advises on the further actions.
Why Can a Domain Transfer Be Canceled?
- Invalid Auth/EPP code: Please contact your current registrar to obtain the correct key.
- Domain is locked at the current registrar, or not yet 60 days old.
- Transfer already initiated for this domain.
- Domain cannot be transferred within the same registrar.
- Current registrar has rejected the transfer.
- Domain is currently not registered.
- Domain is undergoing transfer by another registrar.
- Domain was not retagged or not retagged in time by the losing registrar.
How Can I Resubmit the Domain Transfer?
If your domain transfer was canceled, you can resubmit it by following these steps:
- Contact your current registrar to ensure they have the correct Auth/EPP code.
- Verify that the domain is not locked and has been registered for at least 60 days.
- Check if a transfer was already initiated or if there are any restrictions by the same registrar.
- If the current registrar rejects the transfer, contact them for further assistance.
Need More Help?
If you're unable to resolve the issue, feel free to:
- Contact us via Live Chat for immediate support.
- Submit a Support Ticket and our team will assist you.
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