How to Create an Auto-Responder in cPanel

Author:Alex Bonnetti
Updated:May 29, 2025

An auto-responder is a helpful tool that automatically sends out replies to incoming emails. Here's how you can set it up:

1. Access Auto-Responder Settings

  1. Log in to your cPanel account.
  2. Navigate to Email > Auto Responders.

2. Create a New Auto-Responder

  1. Click on Create/Modify Auto Responder.
  2. Fill out the following details:
    • Email: Select the email address you want to use for responses.
    • From Name: Enter the name that will appear in the response (e.g., "Support Team").
    • Subject: Choose a subject line for your auto-reply.

3. Configure Response Settings

  1. Body: Write the text of your response. You can include HTML tags if needed.
  2. Start Time:
    • Select Immediately to send responses right away.
    • Choose Custom to set a specific date and time using the calendar picker.
  3. Stop Time:
    • Select Never for continuous responses.
    • Choose Custom to set an end time using the calendar.

4. Save Your Settings

  1. Click Create/Modify to save your auto-responder settings.

Additional Notes:

  • Times are converted to a 12-hour format, so ensure consistency with your device's time settings.
  • You can edit or delete existing autoresponders at any time by selecting them from the list.

Need help? Contact our Support Team.

Updated: July 12, 2023 Viewed: 63,746 times