How and Where to File Abuse Complaints to Esadax

Author:Lars Nyström
Updated:Mar 29, 2025

To effectively report abuse to Esadax, follow these organized steps:

  1. Law Enforcement/Government Agencies:

    • Use the dedicated email lea_abuse@esadax.com for reporting.
    • Reports are processed within 24 hours.
  2. Security Organizations:

    • For multiple reports, use either:
      • abuse@esadax.com if the domain is registered with Esadax.
      • abuse@Esadaxhosting.com if the domain is hosted by Esadax.
    • Ensure you are authorized to report on behalf of your organization.
  3. Evidence Submission:

    • Attach files in allowed formats: csv, doc, docx, eml, jpeg, jpg, pdf, png, txt, xls, xlsx.
    • Verify file types before attaching to avoid rejection.
  4. Review Esadax Policies:

    • Consult the Acceptable Use Policy found in Esadax's Terms of Service for specific abusive activities.
    • Look into Paragraph 7 of the Universal Terms and Paragraph 4 of the Web Hosting Terms for detailed information.
  5. Additional Considerations:

    • Include as much evidence as possible, such as case numbers or identifiers.
    • Be prepared to provide additional information if required after submission.
    • Ensure you use the correct email based on your organization's type to avoid delays.