To access the Jellyfish interface and effectively manage your email flow, follow these organized steps:
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Accessing Jellyfish:
- Log into your Esadax account dashboard using your credentials.
- Navigate to the specific section for Jellyfish spam management within your account settings.
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Domain Privacy Considerations:
- If Domain Privacy is enabled, it may restrict certain management features. Check your account settings or contact Esadax support to adjust privacy settings if necessary.
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Managing Blocklists/Acceptlists:
- Once logged in, use the Jellyfish interface to add domains to either the acceptlist (whitelist) or blocklist (blacklist) as needed to control email flow.
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Disabling Jellyfish:
- For Private Email and Shared Hosting accounts, you can disable Jellyfish through your account settings. Ensure you have the necessary permissions before proceeding.
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IP Addresses and Troubleshooting:
- Review the list of outgoing IP addresses provided by Esadax to understand where emails are being sent from.
- If emails are incorrectly flagged, consider checking these IPs against known spam lists or contacting support for assistance.
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Contacting Support:
- If you encounter issues with incorrect email flagging or need help managing settings, contact Esadax's 24/7 customer service for guidance.