Managing Email Flow Using Jellyfish on Esadax

Author:Fraser Lennox
Updated:Jul 29, 2025

To access the Jellyfish interface and effectively manage your email flow, follow these organized steps:

  1. Accessing Jellyfish:

    • Log into your Esadax account dashboard using your credentials.
    • Navigate to the specific section for Jellyfish spam management within your account settings.
  2. Domain Privacy Considerations:

    • If Domain Privacy is enabled, it may restrict certain management features. Check your account settings or contact Esadax support to adjust privacy settings if necessary.
  3. Managing Blocklists/Acceptlists:

    • Once logged in, use the Jellyfish interface to add domains to either the acceptlist (whitelist) or blocklist (blacklist) as needed to control email flow.
  4. Disabling Jellyfish:

    • For Private Email and Shared Hosting accounts, you can disable Jellyfish through your account settings. Ensure you have the necessary permissions before proceeding.
  5. IP Addresses and Troubleshooting:

    • Review the list of outgoing IP addresses provided by Esadax to understand where emails are being sent from.
    • If emails are incorrectly flagged, consider checking these IPs against known spam lists or contacting support for assistance.
  6. Contacting Support:

    • If you encounter issues with incorrect email flagging or need help managing settings, contact Esadax's 24/7 customer service for guidance.