How to Manage an FTP Account: Step-by-Step Guide

Author:Esadax
Updated:Jul 24, 2025

1. Creating an FTP Account

  • Click the Create FTP Account button.
  • A notification confirms the account creation under the FTP Accounts section.

2. Managing FTP Account Options

a. Changing the Password

  1. Click Change Password for the desired account.
  2. Enter and confirm the new password.
  3. Click Change Password to update the password.

b. Adjusting the Quota

  1. Click Change Quota for the target account.
  2. Set the disk space quota or select 'Unlimited'.
  3. Click Change Quota to save changes.

c. Assigning a New Directory (Note: Post-creation, directory change isn't possible)

  • If needing a new directory:
    • Delete the existing FTP account and recreate it with the desired directory.

d. Deleting an FTP Account

  1. Click Delete for the account you wish to remove.
  2. Choose between:
    • Delete: Removes only the account, not its files.
    • Delete the User’s Home Directory: Removes both the account and all associated files and directories.
  3. Click Cancel to avoid deletion.

3. Configuring an FTP Client

  1. Click Configure FTP Client for the desired account.
  2. Select a client (Filezilla, CoreFTP, Cyberduck).
  3. Download the configuration file and open it with the chosen client.
  4. The client automatically configures and connects to the FTP server.

4. Additional Considerations

  • Password changes enhance security; use strong passwords.
  • Quota adjustments should be planned to avoid unintended impacts on data.
  • Directory changes post-creation prevent accidental data loss, ideal for security.
  • Deleting accounts requires caution to preserve necessary data or directories.