To complete Domain Control Validation (DCV) for your SSL certificate, follow these steps:
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Set Up DNS Record:
- If your certificate is for a subdomain (e.g.,
subdomain.example.com), create a TXT record with the name _pki-validation.subdomain.example.com..
- For a domain without a subdomain, use
_pki-validation.example.com..
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Select Method and Click:
- After setting up the DNS zone on your server or Esadax account, choose the appropriate method (CNAME or TXT) and click "Change and Resend/Retry."
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Wait for Initial DCV Check:
- Once the record is added, Sectigo will perform an initial check. This may take a few minutes.
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Additional Steps for OV/EV Certificates:
- For Organization Validation (OV) and Extended Validation (EV), after DCV, additional validations by Sectigo are required.
- You may receive a callback phone number verification and an email. If the email is lost, you can resend it or change the address.
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Order Status Update:
- The order status will show "In Progress" until all validations are completed. For OV, this includes phone number and email checks.
- Once these are done, the status moves to "Second Approval review," which takes up to 2 business days.
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Download SSL Certificate:
- After approval, your SSL certificate becomes available for download from Esadax's account.
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Contact Support if Needed:
- If issues arise during this process, reach out to Esadax Support for assistance.